Shop FAQs

1. How do I place an order?

Orders can be placed on our website,

2. How long is your shop open for?

Our shop will remain open and close only IF/WHEN an influx of orders come in/ to catch up on orders/prep for cons. A heads up will be provided on our IG stories. 

3. What are your processing/shipping times?

See Processing Times.
See Shipping Policies.

4. Do you ship internationally? 

See Shipping Policies.

5. Can I combine shipping?

See Shipping Policies.

6. How do I change/update my shipping address? 

See Shipping Policies.

7. What happens if my package is lost/stolen/damaged in transit? 

See Shipping Policies.

8. Do you accept custom orders?

Custom orders are available a on a “first come, first serve” basis. Custom restocks will be announced on our IG stories. 

9. Are there product purchasing limitations?

The only limitations apply to custom items:
‑ Custom tumblers
‑ Custom milk bottles
Theses items are limited to ONE of each per person, per drop. If you purchase more than one, the extras will be canceled. NO EXCEPTION.

10. What forms of payment do you accept?

Visa, Mastercard, Amex, Discover, PayPal, Shop Pay, Google Pay, Apple Pay

11. Are milk bottles sealed?

They are not. See care instructions.

12.What is the difference between sealed & non‑sealed tumblers?

✨Sealed Tumblers
‑ cups are sealed with a sealant to further protect the decals. This sealant also gives the tumblers its glossy finish.

✨Non‑Sealed Tumblers
‑ the decals are exposed, HOWEVER with proper care they will last.